DeeLaine was amazing. She went out of her way and over and above to assure we got taken care of in a timely manner because my old car was on the fritz. I appreciate all the hard work she put into getting this done fast! Everyone was great but DeeLaine was AMAZING! Thank you.
M. Constancio
We are very happy that we stopped by and talked with David Rivera. He is very professional; I will continue to shop at Smith south Plains. And I will recommend David Rivera and Smith South Plains! THANK YOU VERY MUCH!
T. Alvidrez
Roger Corral was very helpful and professional.
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Awesome finance officer and salesman!!!
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Derek and Coni were very helpful in finding the best truck for my husband and I. Always very friendly especially on the many phone calls we had. They made the process as easy as possible.
C. Madrid
Very friendly staff!
J. Davis
David Rivera is an awesome person, helped with everything. Thanks David!!!
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Jessica is so sweet and amazing!
A. Hunt
Shawn is a grat salesman and made our experience wonderful.
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DeeLaine was extremely polite and helpful. She made it a lot easier than I was expecting it to be.
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Thank you for your time, help, and patience! Derek was very helpful– we appreciated his help (and Armando's)!
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Shawn was a pleasure to work with and took good care of it.
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DeeLaine and Coni were very nice and treated me very well.
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The sales team worked extra hard to make the whole deal work out for us!
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Coni & DeeLaine were awesome!
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I appreciated the assistance of Tony Bob Martin and Coni Campbell.
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Great friendly customer service!
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I could not have had a better salesperson. He was very good and answered all my questions. (Salesperson: Shawn Franklin)
G. Smith
We have been doing business with them for over 50 years.
L. Meurer
Tony Martin is a wonderful person. He finds me exactly what I am looking for and gets me the best deal possible. He goes above and beyond to help me and I am so grateful Ford has him working for them. I would not trade anywhere else without Tony's trust.
W. Franklin
DeeLaine Ruiz was fantastic finding the truck I was looking for. She has my complete trust. This is the first vehicle I ever bought sight unseen...says a lot about the faith I put in DeeLaine. Coni & DeeLaine also found an available rebate from Ford. THANKS
D. Phillips
Wonderful staff!!!!
J. Pharis
David is an awesome salesperson at SSP. He is always very helpful and finds us what we are looking for.
D. Siegel
Salesman, David Rivera was friendly and helpful. He made our decision to purchase an enjoyable experience. I would also like to pay compliment to Coni Campbell. She too was very helpful and informative.
C. Hickman
I was completely satisfied. Thank you.
J. Bellar
Smith South Plains did an excellent job helping me purchase my truck.
R. Beekum
Great! Salesman was very cordial and was not pushy... answered my questions and he was very good to work with. I will be back!
R. Blair
Very good people to work with.
J. Nunn
Awesome dealership
C. Roberts
Freddy has done a fantastic job any time we need a vehicle fixed and David Rivera has always helped and asked how we are doing with our car.
W. Palmer
Very satisfied. They took the time to find the vehicle I wanted.
J. Boyd
Great service experience.
R. Starr
This is the first positive car sales experience in my lifetime and I'm 58. Finally, a decent and respectful car dealer. I had gone to G*** M***** the day before with a horrible experience and walked out. I have recommended Smith South Plains to friends and relatives.
M. Reigner
The people at Smith South Plains are great!
Joe Dee Brooks, LLC
Tony Martin was very helpful and I have told many friends to go see him about their next truck!
N. Barnette
Buying a new truck could not have been a more enjoyable experience thanks to Mrs. Annette Sykora and Mr. Shawn Franklin. Professionalism is always at the top of Smith [South Plains]. Thanks.
B. Kerr
I enjoyed dealing with salesperson, David, he was well aware of what products I was looking for in a new vehicle. David did not try to convince me to buy additional features that I didn't really want. Thanks.
R. McMillan
Great sales person and great experience.
Beck Steel Inc.
Cecil Evans did a great job and was very helpful in the purchase.
T. Baugh
Totally respected my time, Were ready for me with several cars to consider and test drive. Very knowledgeable and explained everything very well. I loved the whole experience at Smith South Plains!
D. Melcher
Cecil Evans was incredibly helpful. I have never had an easier experience finding a car. He made buying my first brand new car very easy. I am completely satisfied with his customer service and couldn't think of buying another car from anyone else. I will definitely be back!
E. Stanley
Smith [South Plains] is an excellent place to do business.
T. Franklin
Compared to other vehicle purchasing experiences, there is no comparison. These people are the most courteous and professional we have dealt with. This is the 3rd purchase from this dealership and we will be hard pressed to go to another as long as Tony and the current owners are there. We will definitely recommend Smith South Plains to anyone looking to purchase a new or used vehicle.
D. Reeves
Everyone was extremely nice and easy to work with.
J. Hanslik
Thank you so much for working with us and helping us out! Derek and Armando were excellent and Coni was very helpful as well!
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Everyone was kind and friendly. Especially DeeLaine Ruiz!
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Cecil Evans is the best.
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We only do business here!
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Always pleasant and very accommodating.
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Great people. Great service. Just a pleasant experience.
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I have always received the best treatment and prices at Smith South Plains.
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Great atmosphere, no pressure to buy. Friendly staff.
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Nice friendly people & outstanding sales lady, DeeLaine Ruiz
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I was much more relaxed with this purchase than at another dealership.
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The Finance MAnager was outstanding in getting the loan and payment I desired.
C. Wallace
Very satisfied with this service experience.
P. Bell
They found me a great used Toyota Tacoma for a great low price. They even got me in and out in one day!
C. Campbell
They listened to what I wanted and didn't give me any hassle. Wonderful sales agent!
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Your sales and finance folks are so easy to work with. I appreciate that you let me take time to make a decision. No high pressure sales. Thank you.
Buyer Survey Response
Wanted to give you this feedback about the very good folks at Smith South Plains.
Didn’t actually get to meet Annette, but exchanged some e-mails. Annette got everything organized and put me in contact with folks who could help. DeeLaine and Connie were my primary contacts, met Armando and chatted with lots of other very friendly folks…
Bottom line, they found a good deal for me and I surprised my daughter with her new 2012 Ford Focus SE. Actually, she was rendered speechless, because she wasn’t expecting the car. What a “cute” car and fun to drive.
I just wanted you to know that Smith South Plains was terrific, helpful, patient, professional and fun.
[courtesy of carprousa.com]
N. Kantelis
My Explorer was serviced and when it was complete, Smith South Plains washed it at no charge, a service I really appreciate.
N. Hicks
We had a great experience. The sales person was no pressure and helped me find exactly what I wanted.
J. Torres
Great Service, found what I was looking for. Great Truck, Great Service, Great Dealership!
J. Durham
Overall very good!
Lubbock MHMR Center
Personnel was great. I can call them when I have a question anytime. Definitely a good team.
K.Galvan
I very much had a good sales experience with these people. In the past it has been so bad with other dealers that we haven't purchased anything new in 10 years. Thanks So Much!
K. Wenzel
I was totally satisfied with Smith South Plains and the entire sales process.
J. Rose
I have been doing business with Smith South Plains 50 Years. Great People!
L. Meurer
They beat everybody's price! Excellent Job!
M. Buxkemper